At Wyld, accessibility isn't an afterthought, it's one of the foundations on which we built our space. From day one, our ambition has been to create one of the UK's most accessible sauna experiences, where as many people as possible can enjoy the benefits of sauna, cold water and rest, regardless of physical ability, neurodivergence, disability or additional support needs.
We know that accessibility looks different for everyone. That's why we've designed our facilities to be as inclusive as possible while continuing to learn, improve and adapt alongside the people who use them.
Our Liverpool location includes a range of accessibility features, including:
Lift access between the upper level and our floating dock, helping guests avoid the staircase where required.
Accessible changing and shower facilities, including accessible seating and thoughtfully designed spaces.
Handrails within the sauna to support safer movement and confidence while using the facilities.
A permanent quiet sauna, providing a calmer environment for guests who prefer reduced conversation or lower sensory stimulation.
Occasional Silent Sessions, offering a fully immersive experience centred around complete silence and mindfulness.
A welcoming environment that recognises and supports guests with both visible and non-visible disabilities, including neurodivergent guests.
One of the features we're particularly proud of is our second sauna, which has been thoughtfully designed with wheelchair users in mind.
While wheelchairs themselves are not recommended inside the sauna due to the high temperatures, we've created an accessible transition area to make entry as straightforward as possible. Guests can wheel directly into an adjoining vestibule, where a purpose-built bench sits level with the wheelchair. From there, guests can comfortably transfer onto the bench before moving directly into the sauna through a wide connecting doorway. This design provides direct access into the sauna while prioritising comfort, dignity and safety.
We also understand that no two people experience accessibility in the same way. Every guest's needs are different, and because of that, we encourage anyone with specific accessibility requirements to contact support@wyldsauna.com before their visit. Whether you have a physical disability, sensory requirement, long-term health condition, neurodivergence or another accessibility need, letting us know in advance allows our team to prepare and make your arrival as smooth and welcoming as possible.
While we're incredibly proud of the space we've created, we also recognise that accessibility is an ongoing journey, not a finished project.
Many of the features and improvements at Wyld have come from listening to our community, and we firmly believe that the people who benefit most from accessible spaces should help shape them. We are committed to continually reviewing our facilities, policies and guest experience to ensure we improve with every season, every session and every conversation.
If you have suggestions, ideas or feedback about accessibility at Wyld or within the wider sauna community, we'd genuinely love to hear from you. Please email hello@wyldsauna.com. Your feedback helps us continue building a space that is more welcoming, more inclusive and more accessible for everyone.
We may never be perfect, but we'll never stop listening, learning and striving to make Wyld a place where everybody feels they belong.