At Wyld, we recognise that some guests may require the support of a carer, companion or support person to enjoy their visit safely and comfortably. We are committed to making our facilities as welcoming and inclusive as possible.
As every guest's circumstances and support needs are different, carer and support person arrangements are considered on a case-by-case basis. We kindly ask that you contact support@wyldsauna.com before your visit so we can understand your individual requirements and discuss the most appropriate arrangements.
Where possible, we will always do our best to accommodate carers and support persons while balancing session capacity, operational requirements and the experience of all guests. Contacting us in advance allows our team to prepare for your arrival and ensure we can provide the most suitable support on the day.
If you're unsure whether a particular arrangement is possible, please don't hesitate to get in touch. We'd always rather have a conversation beforehand and work with you to make your Wyld experience as smooth, comfortable and enjoyable as possible.