Not all disabilities, access needs or support requirements are visible.
At Wyld, we understand that every person's experience is different, and we want to make sure our space feels welcoming, comfortable and supportive for everyone who visits us.
Some guests may require additional consideration due to sensory needs, neurodivergence, anxiety, mobility considerations, health conditions or other circumstances that may not be immediately obvious to others.
Whether your needs are visible or not, we encourage you to reach out if there is anything that would help make your visit more comfortable. A conversation before your arrival allows our team to better understand what support may be helpful, prepare where possible and make your experience as smooth as we can.
You do not need to have a specific request or know exactly what support you may need. If you simply want to discuss your visit beforehand, our team is always happy to have that conversation.
We are always learning and improving, and we believe the best way to create a more inclusive sauna environment is by listening to the people who use it.
If there is something you would like us to be aware of, or if you would like to talk through your visit before attending, please contact support@wyldsauna.com. We are always happy to help.