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Requesting Adjustments

We want every guest to feel comfortable, confident and supported during their visit to Wyld.

We understand that some guests may need additional support or small adjustments to help make their experience more accessible. Because everyone's needs are different, we encourage you to contact us before your visit so we can understand what support you may require and prepare our team where possible.

Please email support@wyldsauna.com with any details you feel are helpful, including any accessibility requirements, privacy considerations, mobility needs, sensory requirements or other adjustments that may support your visit.

Providing this information in advance allows us to:

We will always do our best to accommodate reasonable requests, but some adjustments may not be possible due to the nature of our facilities, session capacity or safety considerations.

If you're unsure whether Wyld can support your needs, please get in touch. We would always prefer to have a conversation beforehand and work together to find the best way to make your visit possible.