Wyld operates in an outdoor environment, and we understand that weather plays an important role in the experience.
The safety of our guests and team is always our highest priority. We take weather conditions seriously and never make decisions lightly when it comes to operating safely.
Our facilities have been carefully designed, built and maintained for an outdoor environment, with changing UK weather conditions in mind. We have purposefully created our spaces to withstand challenging conditions and allow guests to enjoy sauna and cold exposure throughout the year.
Rain, wind and snow are all part of the outdoor sauna experience, and our team is experienced in operating through a wide range of conditions while maintaining the quality, comfort and safety standards expected at Wyld.
That being said, there is a difference between challenging weather and unsafe weather. We continuously monitor conditions to ensure we are operating responsibly and safely.
Our operating decisions are made using a combination of:
Local weather conditions and forecasts.
Guidance from relevant local authorities where applicable.
Ongoing assessment from our on-site team.
Operating in changing weather
Wyld is designed to operate throughout a variety of weather conditions, including rain, wind and snow. These conditions are part of what makes an outdoor sauna experience unique and do not automatically prevent us from operating.
If conditions remain safe and our team is able to operate normally, sessions will continue as planned.
Please note that personal cancellations or change requests due to normal weather conditions, when Wyld remains open and operational, are handled in line with our standard booking policy.
Extreme weather closures
In the event that weather conditions become unsafe for guests, staff, dock access or cold-water activities, we may need to restrict operations or close temporarily.
Examples may include:
• Unsafe wind conditions affecting dock or pontoon access.
• Extreme weather creating safety concerns.
• Conditions where our team or local guidance determines operations cannot continue safely.
If a closure or significant operational change is required, we will communicate this as quickly as possible through the contact details provided at booking, including email and text message notifications where available.
Affected bookings will be contacted directly and appropriate options will be provided depending on the circumstances.
Communication during weather events
We understand that weather changes can happen quickly, and we will always aim to provide updates as soon as possible if conditions affect operations.
Our team will continue to monitor conditions before and during operating hours, and any decision to close will be made with guest and staff safety as the priority.
While we cannot control the weather, we can control how responsibly we respond to it. Our commitment will always be to protect the safety of our guests, our team and the long-term quality of the Wyld experience.