Your booked session time includes your full Wyld experience, including arrival, changing, sauna and cold exposure time, and leaving the facilities.
For the best possible experience, we recommend arriving ready in your swimwear where possible so you can make the most of your session time once checked in.
Please remember to bring any essentials you need for your visit, such as a towel or reusable water bottle.
Guests are welcome to arrive from 5 minutes before their scheduled session start time. Unfortunately, we cannot accommodate early entry before this time, as we need to manage guest flow, capacity and preparation between sessions.
If you arrive earlier than your permitted entry time, we kindly ask that you wait in our café area until your session is ready. This helps us maintain a calm environment and ensures we can provide the best experience for guests currently using the facilities.
Arriving late
If you arrive late, you are still welcome to join your session. However, your session end time will remain the same as originally booked.
We ask guests to arrive on time where possible, as arriving late will reduce the time available for your experience and extending sessions is not possible due to scheduled guest flow and capacity requirements.